Privacy Policy

Policy Overview

ChuanDao AI (hereinafter referred to as "we") respects and protects user privacy. This privacy policy aims to explain how we collect, use, store, and protect your personal information, as well as the rights you have regarding your personal information. By using this website and related services, you indicate that you have read, understood, and agreed to all contents of this policy.

1. Types of Information We Collect

We only collect information necessary to provide services, mainly including the following two categories:

Information You Actively Provide:

Information such as name, email address, contact phone number filled in when you register an account, submit messages, or contact us
If you use specific website features (such as comments, submissions), it may involve content you publish and related information

Information We Automatically Collect:

Device information automatically recorded by the server when you visit the website (such as device model, operating system)
Browsing data (such as visited pages, dwell time, IP address)
Cookie and similar technology data (used to optimize page display and user experience. You can disable cookies in browser settings, but this may affect some functionality)

2. Purpose of Information Usage

The personal information we collect is only used for the following legitimate purposes and will not exceed the necessary scope:

Service Provision

Provide and maintain website services, ensure normal page loading and stable functionality

Experience Optimization

Optimize user experience, such as recommending relevant content based on browsing habits and improving website design

Communication and Feedback

Communication and feedback, such as replying to your inquiries and sending service-related notifications (non-marketing, you can unsubscribe at any time)

Security Protection

Security protection, identifying and preventing malicious access and fraudulent behavior, protecting the legitimate rights and interests of the website and users

Compliance Requirements

Comply with legal and regulatory requirements, such as cooperating with regulatory compliance inspections and handling legal disputes

3. Information Storage and Protection

Storage Method and Duration:

Your personal information will be stored in our authorized secure servers. The storage period is "reasonable time required to achieve collection purposes" or the minimum retention period required by laws and regulations. After the period expires, we will clear the information through anonymization or permanent deletion.

Security Protection Measures:

Data Encryption: Using advanced encryption technology to protect your personal information
Access Control: Strictly limiting data access permissions, only authorized personnel can access
Regular Security Audits: Regular security checks and vulnerability fixes
Dual Protection of Technology and Management: Combining technical means and management systems to ensure data security

Important Reminder

Please note that there are certain security risks in internet transmission. We cannot guarantee 100% absolute security. You need to properly protect your account information (such as passwords).

4. Information Sharing and Disclosure

We promise not to sell or rent your personal information to any third party, and only share or disclose it in the following limited circumstances:

After obtaining your explicit consent: Sharing with authorized partners (such as third-party customer service tools, partners must comply with equivalent privacy protection standards)
Legal and regulatory requirements: When required by laws, regulations, judicial authorities, or administrative regulatory departments
Protecting legitimate rights and interests: To protect our or users' legitimate rights and interests and public interests (such as dealing with fraud and illegal activities) within reasonable and necessary scope

5. Your Rights

As an information subject, you legally enjoy the following rights, which can be exercised by contacting us through the contact method in Article 7 of this policy:

Access and Correction Rights

Query your personal information storage situation and apply for correction of erroneous or incomplete information

Right to Deletion

If you believe that information collection exceeds the necessary scope or you no longer use website services, you can apply for deletion of related personal information

Right to Withdraw Consent

You can withdraw consent for "non-essential information collection" at any time (such as cookie usage), but this may affect some functionality experience

Right to Complain

If you believe our information processing behavior violates this policy or laws and regulations, you can complain to us, and we will reply with processing results within 15 business days

6. Third-Party Service Description

The website may contain third-party links (such as social media icons, advertising alliance links) or embed third-party tools (such as statistical analysis tools). These third parties have independent privacy policies, and we are not responsible for their information collection behavior. We recommend that you carefully read their privacy policies before accessing third-party services.

7. Policy Modification and Contact Us

Policy Modification:

We may modify this policy based on changes in laws and regulations or business adjustments. The modified content will be announced in prominent positions on the website (such as the bottom of the homepage). Continued use of the website after announcement is considered your acceptance of the modifications.

Contact Information:

If you have questions about this policy, need to exercise personal information rights, or have complaints and feedback, you can contact us through the following methods:

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